Terms and Conditions

Sohani by Mona | United Kingdom

designer collection by mona

Terms and Conditions:

In This Terms And Conditions Of Use (“Terms And Conditions”), “We”, “Our” And “Us” Refers To Sohani (Sohanibymona.com). Use Of This Website Constitutes Your Acceptance Of These Terms And Conditions, As May Be Amended From Time To Time. If You Do Not Agree To These Terms And Conditions, Please Do Not Use This Website. We Reserve The Right, At Any Time, To Modify, Alter Or Update These Terms And Conditions Of Use, And You Agree To Be Bound By Such Modifications, Alterations Or Updates.


All Materials, Including Illustrations, Photographs, Products, Images, Artwork, Designs, Texts, Graphics, Logos, Button Icons, Images, Audio Clips And Software (Collectively “Content”) Appearing On This Website Are Owned Or Controlled By Sohanibymona.Com And Are Protected By Worldwide Trademark And Copyright Laws. The Content Of The Website, And The Website As A Whole, Are Intended Solely For Your Personal, Non-commercial Use Of The Website. You May Not Download Content From This Website, Or Otherwise Modify, Obscure Or Delete Any Copyright Or Other Property Notices On The Website. No Right, Title Or Interest In Any Materials And Software.


The Information On This Website Has Been Compiled By Sohani Team From Internal And External Sources. No Representation Or Warranty Is Given As To The Completeness Or Accuracy Of Such Information. Any Reliance On The Material On This Website Is At Your Own Risk. This Website May Contain Typographical Errors, Incomplete Or Out Of Date Information, Sohani Reserves The Right To Make Changes To The Information In This Website, Or To Services Described Therein, Or Update Such Information At Any Time Without Notice, But Sohani Makes No Commitment To Correct Or Update This Information.


Sohani Makes No Representation Whatsoever Regarding The Content Of Any Other Websites Which You May Access From This Website. When You Access Any Other Website Than This Website, Please Understand That It Is Independent From Sohani And That sohani Has No Control Over The Content On That Website. A Link To Any Other Website Does Not Mean That sohani Endorses Or Accepts Any Responsibility For The Content Or Use Of Such Website.


You Agree to Indemnify and Hold Sohani (Sohani8bymona.com) Harmless From And Against Any And All Claims, Damages, Costs And Expenses, Including But Not Limited To Attorney’s Fees, Arising From Or Related To The Use Of This Website, Or From Reliance Upon Any Information Contained In This Website.


All Comments, Feedback, Postcards, Suggestions, Ideas, And Other Submissions Disclosed, Submitted Or Offered To Sohani On Or By This Website Or Otherwise Disclosed, Submitted Or Offered In Connection With Your Use Of This Website (Collectively “Comments”) Shall Be And Remain Sohani’s Property. Such Disclosure, Submission Or Offer Of Any Comments Shall Constitute An Assignment To Sohani Of All Worldwide Rights, Titles And Interests In All Copyrights And All Other Intellectual Properties In The Comments. Sohani  Will Own Exclusively All Such Right, Title And Interest And Shall Not Be Limited In Any Way In Its Use, Commercial Or Otherwise, Of Any Comments. Sohani Is And Shall Be Under No Obligation (1) To Maintain Any Comments In Confidence; (2) To Pay You Any Compensation For Any Comments; Or (3) To Respond To Any Of Your Comments. Please Also Review Sohani’sPRIVACY POLICY. You Agree That No Comments Submitted By You To Sohani Will Violate Any Right Of Any Third Party, Including Copyrights, Trademarks, Privacy Or Other Personal Or Proprietary Rights. You Further Agree That No Comments Submitted By You To The Website Will Contain Libelous Or Otherwise Unlawful, Abusive Or Obscene Material. You Are And Shall Be Solely Responsible For The Comments You Make.


This Information, Services, Products And Materials Contained In This Website, Including Without Limitation, Text, Graphics, Video, Audio And Hyperlinks, Are Provided “As Is” And Without Warranties Of Any Kind, Either Express Or Implied. Sohani Disclaims All Representations And Warranties, Express Or Implied, With Respect To Such Information Services, Products And Materials, Including But Not Limited To Warranties Of Merchantability And Fitness For A Particular Purpose, Title, Non-Infringement, Freedom From Computer Virus, And Implied Warranties Arising From Course Of Dealing Or Course Of Performance To The Fullest Extent Permissible Pursuant To Applicable Law. You Acknowledge, By Your Use Of This Website, That Your Use Of This Website Is At Your Risk, That You Assume Full Responsibility For All Costs Associated With Any Necessary Servicing Or Repairs Of Any Equipment You Use In Connection With Your Use Of This Website, And In No Event Shall Sohani Be Liable For Any Direct Or Indirect, Special, Punitive, Incidental, Exemplary, Or Consequential Damages Or Any Damages

Shipments and Returns

We ship in UK  from Birmingham office and in Pakistan  from our Lahore office.  All prices are inclusive of shipping charges.
Depending on your order- processing can take from 3-4 weeks (for pret) to 12-18 weeks (for bridals and formal orders). Once your item has been processed & dispatched it is usually delivered within 5-7 working days.
www.sohanibymona.com cannot take responsibility for delays due to customs clearance or payment transaction.

Shipping Processing Time
Once ready, your order will be delivered to you within 5-6 working days.
In case you have questions regarding the shipment time please email us at orders@sohanibymona.com

Shipment Tracking
After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details and approved your order for shipping.
In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information.
You will receive regular e-mail updates on the delivery status of your order.

Order Delays
Firstly, we'd like to apologize. We work hard to reduce lead times and avoid delays, which we let you know about if & when they arise. If you've been waiting longer than you should have and you haven't heard from us, please email us at orders@sohanibymona.com & we will get back to you within 48 hours.

Return Policy

1. What Is Your Return Policy?

At this time, sohanibymona.com is unable to accept returns. Obviously, if your item arrives damaged or incorrect, we will make every effort to remedy the situation. Please contact order@sohanibymona.com for more details.

2. My Item Arrived Damaged/ Incorrect. What Do I Do?

Should you receive a damaged or incorrect item, please contact our Customer Service team at order@sohanibymona.com immediately. Please email us a photo of the product you received.

Cancellation & Refund Policy

Once an order has been placed and the payment has been made- you will be unable to cancel your order. Refunds will be unavailable for orders cancelled after being placed.